Coronavirus protectionWe follow all the advice and systems put in place by the New Zealand Medical/Health Authorities.

Your health and the health of our staff is our top priority!

Rest assured that we are fully trained in how to handle and prepare the deceased. We understand the dangers and will take every care with the deceased, your families and our staff.

We ask that you would inform us if you have any concerns or even suspect that the deceased or one of your family has been in contact with potentially infected people.

At all our facilities we already follow best hygiene practice but have increased cleaning with hospital-level disinfectants, just to be extra safe.

How coronavirus spreads

Coronavirus is most likely spread from person to person through:

  • Direct close contact with a person while they’re infectious
  • Contact with droplets of bodily fluids when an infected person coughs or sneezes
  • Contact with an object/surface (with viral particles) and then touching your mouth, eyes or nose.

Links to useful trustworthy sites and information sheets

What to do if you may have been exposed:

Dedicated Healthline 0800 number for COVID-19 health advice and information. The number is 0800 358 5453 (or for international SIMs +64 9 358 5453). It is free and available 24 hours a day, 7 days a week.

For the latest information:

As things can change rapidly, the Ministry of Health has a Q&A page which is updated regularly with the latest information.

You can also follow the Ministry of Health on Facebook where they will be posting key updates and messages.